Last Updated on August 16, 2026

Thank you for choosing to be part of the Mia Aesthetics Miami community. Mia Aesthetics Miami, LLC, doing business as Mia Aesthetics Miami (“Company,” “we,” “us,” or “our”), is committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://miaaesthetics.patientascend.com/contact, submit information through our forms, communicate with us, or use our services. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Voluntarily Provide

When you:

Contact us through a website form, email, phone call, or text message

Request information about a treatment or procedure

Book or request a consultation

Schedule, reschedule, or cancel an appointment

Apply for financing or request payment information

Subscribe to promotional communications

Communicate with our providers, staff, or support team

We may collect:

Full name

Email address

Phone number

Mailing or physical address

Date of birth

Appointment preferences

Requested treatments or services

Medical history or treatment-related information you choose to provide

Payment or billing information

Communication preferences

Other information you voluntarily provide

Please do not submit highly sensitive medical or financial information through an unsecured website form, email, or text message unless specifically instructed to do so through an approved secure system.

1.2 Information Collected Automatically

When you use our website, we may automatically collect certain information, including:

IP address

Browser type and version

Device information

Operating system

Pages visited

Time and date of your visit

Referring website or URL

Approximate geographic location

Website interactions and form activity

Advertising and analytics identifiers

1.3 Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

Monitor website activity and performance

Remember user preferences

Improve website functionality and user experience

Measure advertising and marketing performance

Understand how visitors find and use our website

Deliver relevant advertising, where permitted by law

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

2. How We Use Your Information

We may use your personal information to:

Provide services and respond to inquiries

Schedule and manage consultations and appointments

Evaluate treatment or service requests

Communicate appointment confirmations, reminders, and updates

Provide treatment-related instructions and follow-up information

Process payments and maintain billing records

Improve and optimize website performance

Customize your website and communication experience

Send marketing communications when you have opted in

Maintain internal records, reporting, and quality controls

Prevent fraud, misuse, security threats, and unlawful activity

Enforce our Terms and Conditions and other agreements

Comply with legal, regulatory, licensing, and professional obligations

Protect the health, safety, rights, and property of our patients, staff, and others

3. Health and Medical Information

Information submitted through our general website, advertising forms, or social media pages may not be protected in the same manner as information collected through an approved patient portal, medical record system, or during an established provider-patient relationship.

Where Mia Aesthetics Miami qualifies as a covered healthcare provider under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), protected health information will be handled in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.

This website Privacy Policy does not replace our Notice of Privacy Practices. Patients may request a copy of the applicable Notice of Privacy Practices by contacting us.

4. Legal Bases for Processing

Depending on your location and applicable law, we may process your personal information based on:

Consent: You have provided permission for a specific use

Contractual necessity: Processing is necessary to provide a service you requested

Legal obligation: Processing is necessary to comply with applicable laws or regulations

Legitimate interests: Processing supports our business operations, security, patient service, and website improvements

Vital interests: Processing may be necessary to protect an individual’s health or safety

You may withdraw consent for certain processing activities at any time. Withdrawing consent does not affect processing that occurred before the withdrawal.

5. Sharing Your Information

We do not sell or rent your personal information for monetary compensation.

We may disclose information under the following limited circumstances:

5.1 Healthcare Providers and Authorized Personnel

Information may be shared with physicians, nurses, clinical staff, medical directors, facilities, and authorized personnel involved in evaluating, scheduling, providing, coordinating, or supporting your requested services.

5.2 Third-Party Service Providers

We may share information with trusted service providers necessary to operate our business, including:

CRM and communication platforms

Scheduling and appointment systems

Website hosting providers

Analytics and advertising platforms

Payment processors and financing providers

Patient management and medical record systems

Cloud storage and security providers

Professional advisors and administrative vendors

These providers may access information only as necessary to perform services on our behalf and must handle it in accordance with applicable agreements and legal requirements.

5.3 Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable legal protections.

5.4 Legal and Regulatory Disclosures

We may disclose information when reasonably necessary to:

Comply with applicable laws, regulations, subpoenas, court orders, or legal processes

Respond to requests from licensing boards, regulators, or government authorities

Protect the rights, property, health, or safety of our patients, staff, Company, or others

Prevent fraud, abuse, security threats, or unlawful activity

Enforce our Terms and Conditions, patient agreements, and policies

6. Mobile Information and SMS Consent

We do not share, sell, rent, or provide your mobile phone number, SMS opt-in information, or messaging consent to third parties, affiliates, or lead generators for their independent marketing or promotional purposes.

Mobile information may be disclosed to service providers strictly as necessary to deliver and support our SMS program, appointment scheduling, customer support, or related communications. These providers are not permitted to use your mobile information for their own marketing purposes.

If you provide your mobile number and actively opt in through our website forms, Mia Aesthetics Miami may send you SMS messages related to your inquiry, appointments, confirmations, reminders, requested services, treatment updates, follow-up communications, special offers, and promotions, depending on the consent you provide.

Consent to receive marketing or promotional SMS messages is not a condition of purchasing any product or service.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP, call or text +1 786-474-9416, or visit https://miaaesthetics.patientascend.com/contact.

Wireless carriers are not liable for delayed or undelivered messages.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy

Provide requested services and maintain patient records

Comply with medical, legal, accounting, tax, licensing, and regulatory requirements

Maintain consent and communication records

Resolve disputes and enforce agreements

Protect against fraud, claims, and security threats

Retention periods may vary depending on the type of information, services provided, applicable laws, and our legitimate business needs.

You may request deletion of your information. We may retain certain information when legally required or reasonably necessary for patient care, medical records, billing, fraud prevention, dispute resolution, or regulatory compliance.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include:

Secure website hosting

SSL encryption

Access restrictions and role-based controls

Authentication and account protections

Secure patient or CRM systems

Employee and vendor access limitations

Ongoing monitoring, maintenance, and updates

No website, transmission method, or storage system is completely secure. We cannot guarantee absolute security. You should avoid sending sensitive medical, identity, payment, or account information through unsecured communication methods.

9. Your Privacy Rights

Depending on your state or country of residence and applicable law, you may have the right to:

Access personal information we maintain about you

Correct inaccurate or incomplete information

Request deletion of certain personal information

Request a copy of your personal information

Restrict or object to certain processing activities

Withdraw consent for certain uses

Opt out of targeted advertising, profiling, or certain data disclosures

Appeal a decision regarding a privacy request

Receive equal service without unlawful discrimination for exercising your privacy rights

Certain rights may be limited by legal, medical-record, safety, contractual, or regulatory requirements.

To submit a privacy request, visit https://miaaesthetics.patientascend.com/contact. We may need to verify your identity before completing your request.

9.1 California Residents

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable. These may include the right to know, correct, delete, and obtain information about certain disclosures, as well as the right to opt out of certain sales or sharing of personal information.

We do not sell personal information for monetary compensation. We also do not sell or share mobile phone numbers or SMS consent information for third-party marketing or promotional purposes.

9.2 Florida Residents

Florida residents may have privacy rights under applicable Florida law, including the right to access, correct, or delete certain personal data and opt out of certain processing activities when those laws apply.

10. Email Marketing and Communication Preferences

If you opt in to receive marketing emails, you may unsubscribe at any time by using the unsubscribe link included in our emails or contacting us.

Even after unsubscribing from marketing emails, we may continue sending non-promotional communications related to your inquiry, appointments, payments, requested services, treatment, legal notices, or ongoing relationship with Mia Aesthetics Miami.

11. Advertising and Analytics

We may use analytics and advertising services to understand website activity, measure campaign performance, and improve our marketing.

These providers may collect identifiers, device information, website activity, and similar information through cookies, pixels, or other technologies. Their collection and use of information are governed by their respective privacy policies.

We do not authorize advertising providers to use protected health information for their independent advertising purposes.

You may limit certain tracking activities through your browser settings, device controls, cookie preferences, or applicable advertising opt-out tools.

12. Payment Information

Payments may be processed by third-party payment processors or financing providers. We generally do not directly store complete payment card numbers or card security codes through standard website forms.

Payment processors and financing providers handle payment information according to their own terms, privacy policies, and security requirements.

13. Third-Party Links

Our website may contain links to third-party websites, payment platforms, financing providers, scheduling systems, social media platforms, or other external services.

We do not control and are not responsible for their content, security, availability, or privacy practices. Please review the privacy policies of third-party services before providing personal information.

14. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization.

Certain treatments or services may be restricted to adults or may require consent from a parent or legal guardian. If we learn that personal information was collected from a child in violation of applicable law, we will take reasonable steps to delete or appropriately handle the information.

15. International Data Transfers

Mia Aesthetics Miami operates in the United States. If you access our website from outside the United States, your information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.

These jurisdictions may have different data-protection laws than your location. Where required, we take reasonable steps to apply appropriate safeguards to international data transfers.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, communication practices, or legal obligations.

Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after an update indicates that you acknowledge the revised policy.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Mia Aesthetics Miami, LLC
Doing Business As: Mia Aesthetics Miami
Address: 9300 SW 72nd Street, Miami, FL 33173
Phone: +1 786-474-9416
Website: https://miaaesthetics.patientascend.com/contact

Privacy Policy:
https://miaaesthetics.patientascend.com/privacy-policy

Terms and Conditions:
https://miaaesthetics.patientascend.com/terms-conditions